Let’s be honest, this is the legal bit that nobody reads until they absolutely have to. Still, we’re told we must include it, and in fairness it is here to explain how we handle your information, how this website works, and the basic rules for using it.

We’ve tried to keep it clear, straightforward, and free from unnecessary legal waffle. The ICO specifically recommends that privacy notices should be simple, transparent, and easy for people to understand.

Privacy

When you contact us, fill in a form, or email us, we may collect basic personal information such as your name, email address, phone number, and any details you choose to include in your message. The ICO says a privacy notice should tell people what personal data is collected and why it is being processed.

We use this information to respond to enquiries, provide our services, arrange quotes, manage projects, and keep records of our communications. UK guidance says businesses should explain why they use personal data and what they plan to do with it.

We only keep personal information for as long as it is reasonably necessary for business, legal, or administrative purposes. The ICO says privacy information should explain how long data will be kept for.

We do not sell your personal information to third parties. If we ever need to share information with trusted service providers or professional advisers to help us run the business or meet legal obligations, we will only do so where appropriate. The ICO says people should be told who their information may be shared with.

Cookies

Like most websites, this site may use cookies or similar tools to help it function properly and to understand how visitors use the site. The ICO states that website visitors need to be told when cookies are used and what they do.

If any cookies are not strictly necessary for the operation of the website, consent may be required before they are used. ICO guidance explains that non-essential cookies generally need the user’s agreement.

You can usually control cookies through your browser settings. If you disable some cookies, parts of the website may not work quite as smoothly as intended.

Terms Of Use

By using this website, you agree to use it lawfully and sensibly, without attempting to misuse it, damage it, interfere with it, or access areas you are not authorised to use. Terms of use commonly set out the basic rules for acceptable use, limitations of liability, and general website conditions.

The information on this website is provided for general information only and may be updated, changed, or removed at any time without notice. General website terms commonly include a disclaimer that content is for information only and may change over time.

While we aim to keep everything accurate and up to date, we cannot guarantee that all information on the site will always be complete, current, or free from errors. General UK website terms commonly include wording that limits reliance on site content and excludes guarantees of uninterrupted accuracy.

Any reliance you place on information from this website is at your own discretion, and we recommend contacting us directly for advice relating to services, quotes, or specific projects. This kind of disclaimer is commonly used in website terms to clarify that general content is not tailored advice.

Your Rights And Contact

Under UK data protection rules, people generally have rights relating to their personal information, including the right to be informed about how it is used. ICO guidance says privacy notices should explain people’s information rights and how they can raise concerns.

If you would like to ask about the information we hold about you, or if you have any privacy-related concerns, you can contact us using the details on our Contact page. The ICO also says privacy information should include full contact details and explain how concerns can be raised